by James Henderson | Jan 20, 2017 | Innovation
Its about time we did something about funerals. The industry is ripe for disruption. The model is broken, inefficient and needs an overhaul. The entrenched ceremony at a funeral home, morose pomp and deflated grandeur does nothing to truly celebrate your life and that...
by James Henderson | Jan 14, 2017 | Innovation, Personal Development
What if? This question is probably the best catalyst for thought and improvement in strategy and efficiency that you have at your disposal. What if you stopped doing what you’ve always done? What if you did the opposite of what you’re already doing? What...
by James Henderson | Jan 11, 2017 | Strategy
What will you do when the competition comes? Because it’s coming. The armies of aspiration are mobilising and their arrival is imminent. They want your customers, revenue and brand equity. They bring new ideas, energy, investment and enthusiasm thats waned in you....
by James Henderson | Apr 1, 2016 | Digital Marketing
Clearly defining your optimal customer will help you target your marketing and communications more effectively using digital channels. It will also allow you to begin to align every other aspect of your business with your customer’s optimal experience. What we’re...
by James Henderson | Mar 15, 2016 | Digital Marketing
Before you do anything else I want you to do this! If you have a website YOU MUST setup Google Analytics with custom goals and start reviewing the data regularly! Goals provide business owners, marketers and management a great starting point for understanding website...
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